FREQUENTLY ASKED QUESTIONS
What is the price range of your gowns?
Our gowns range from £899.00 – £1899.00 The majority of our gowns are between £1200.00 and £1400.00 If you have specific questions regarding a designer’s price range we will be happy to discuss this at your appointment or via email and phone.
Do I need an appointment?
We will welcome you whenever you come, with or without an appointment. But, there are days when our bridal suite is completely full. To make sure that you have a bridal suite for trying on and a stylist all to yourself, we recommend calling ahead and booking an appointment. You can schedule an appointment on our website, facebook page or by calling our boutique at 01539 736273
How long are appointment times?
Appointments are 60 minutes long so you can enjoy yourself and not feel rushed. You have your own private stage and stylist solely dedicated to you to help you find your dream wedding dress!
How should I prepare for my appointment?
If you have been curating a look on Pinterest, we’d love to see it to help guide your shopping experience. Visit our Pinterest Page to shop our inventory!
What should I bring with me to my appointment?
You may wear whatever makes you comfortable underneath the gowns, but we do require underwear. If you have a strapless bra, go ahead and bring it with you. In order not to damage the gowns, our stylists will join you in the fitting room to help you in and out of the gowns.
Can I bring a large party to my appointment?
We want your appointment at Frothimoon Bridal to be a memory-making experience. Our bridal suites is of moderate size and we aim to accommodate brides with one or two friends or family, as well as brides with a large entourage. When making your appointment, please let us know how many guests you are expecting.
What should I expect in the fitting room?
In order not to damage the gowns, our stylists will join you in the fitting room to help you in and out of the gowns. Feel free to wear Spanx! They are great for foundational support and help the gowns to slide right on. You may wear whatever makes you comfortable underneath the gowns, but we do require underwear.
What sizes are your bridal gown samples?
Our samples range from size 12 to size 20, with the majority being between sizes 12-18. If the sample gown is too small or too large, we clip the dress to fit your body. Please keep in mind that bridal sizes are different from everyday clothing. Typically, bridal gowns run a size smaller than your average dress size.
When I find my dress what would be my deposit?
We require a 50% deposit to place your order. Once your order is submitted, no changes or cancellations can be made since all orders are custom. The remaining 50% is due upon gown arrival.
When should I order my dress?
Dresses can take up to four to six months to produce, since it is being made to order. When you factor in shipping and alterations, it could be a twelve-month total process. We suggest deciding on a dress nine to twelve months prior to your wedding date, so you have time built in for fittings and accessorising. There are rush options for weddings under six months, but rush fees do apply.
Will I need alterations?
We like to order the dress as close to your current size as possible, but all bridal gowns need alterations to give it a perfect fit for your body. Alterations are done here at Frothimoon Bridal by our outside tailor who completes all of our Bridal/Bridesmaid alterations this is charged directly to yourselves as Frothimoon Bridal does not make any charge for this. We recommend starting your alterations two months prior to the wedding date, so make sure to add this time onto the four to six months for gown production.
Do you do fittings in your shop?
All your fitting will be done at Frothimoon Bridal. We don’t have any required alterations packages, which means you only pay for what you need to have done to make your gown fit like a glove.
When should I choose my Veil and other Accessories?
Accessories are the icing on the cake. Our stylists are very experienced at pulling together your whole look during your bridal gown appointment. Often, seeing the whole ensemble together helps the bride say “ ‘Yes’, this is my dress!” Of course, you’re always welcomed back if you need more time to make your final decision. Keep in mind, some accessories are special order too, and while they don’t usually take as much time as a wedding gown, it can be several weeks.
What is a Trunk Show?
Frothimoon Bridal carries an edited selection of each designer’s collection, but trunk shows are a designated time where we will have an extended selection of a particular designer. The trunk shows only last a couple of days, and appointments fill up quickly, so we recommend you book early if one of your favourite designers will be visiting Frothimoon Bridal and you want to be able to shop the whole line. Discounts apply on trunk show merchandise during the trunk show dates only.
What is a Designer Show?
A designer show, simply put, is the ultimate personal shopping experience. On the day of the show, Frothimoon Bridal will showcase the newest wedding dresses from the designer. A bride can schedule an appointment to see and try on these wedding dresses which are not ordinarily carried in her local salon. Many of these gowns are also designer show exclusives and will not be available after the event ends. At select shows, a Designer and/or Executive from the designer will be in attendance so a bride can talk with them about the inspiration, trends, and details behind the wedding dresses in the collection. Call as early as possible, as appointments book quickly.
What is a Sample Sale?
A sample sale is when boutique sells their gowns “off the rack”. These are gowns that have been tried on in the studio. It is a chance to get a designer gown at a fraction of retail cost. While there may be some marks or damage to the gowns, we do take as much care as possible with our samples, so most will be in pretty good condition.